We’ve just made entering new enquiry details even faster and easier. If your PC has a microphone, you can now dictate directly into selected fields in RedView CRM.
If you use the Booking a Meeting function to register meetings for enquirers, you can now set up email meeting reminders to be sent automatically beforehand.
An extra Outlook add in option is now available allowing maintenance and follow up activities to be made to existing enquiries directly from within Outlook.
A new chart is available in RedView CRM to allow monitoring of marketing performance and ROI. By Creating an Event & Campaign record and linking it to the enquiry, the chart will provide an overview of the marketing spend and ROI for each event or campaign.
The enquiries data download feature provides the ability to download a list of enquiries within a selected date range. The feature is available via the on-screen options on the enquiries summary screen.
A new component of the Acuity Outlook add in allows you to retrieve matter information to review, as well as the ability to add a file note to the matter.
This new chart provides a projected full year forecast. It does this by collating actual financial amounts for staff members up until the end of the previous month and adding the budget figures for the staff member from the current month until the end of the financial year.
RedView provides a comprehensive Enquiries Dashboard of analytics to help understand how business development efforts are progressing. If enquiries are not being updated then opportunities may be missed and dashboard statistics can be skewed.
RedView CRM provides the ability to attach Tags to client & contact records for use in the creation of marketing lists. Tags are user defined attributes that can be used to segment clients & contacts in any manner required.