— INTEGRATIONS —
Your PMS helps manage your matters.
RedView helps you run the business.
RedView works with your existing practice management system, using the client, matter, financial and activity information already within your firm to drive intelligence, growth, workflows, automation and client engagement.
No replacement PMS. No disconnected database. No starting again.
— SOLUTIONS —
One platform. Four business outcomes.
UNDERSTAND
RedView Acuity
Know what's really happening in your business.
Turn practice management and financial data into actionable intelligence. Understand performance, identify trends and opportunities, and know where management attention is required.
GROW
RedView CRM
Turn business development into a managed growth process.
Capture and convert enquiries, develop client and referrer relationships, manage marketing and increasingly use AI and automation to nurture opportunities and generate more business.
DELIVER
RedView Tasks
Turn the way your firm works into repeatable processes.
Coordinate work, delegate responsibility and automate workflows so the right things happen at the right time.
ENGAGE
RedView Connect
Retain clients by keeping them informed and connected.
Give clients secure, controlled access to the matter information and documents you choose to share.
— CASE STUDIES —
Over 4,000 lawyers around the world use RedView
Lovedays Solicitors
Richard Roberts,
Managing Director
“This year, we’ve exceeded our goals for the first time. And I have to put a huge amount of that down to RedView. It’s an excellent tool and it’s working terrifically.”
ODT Solicitors
Kirsty Perryman-Best,
Managing Partner
“After searching around, we discovered RedView Acuity, and now the entire firm uses it all the time.”
PD Law
Mel Cox,
CEO
“We’ve settled on RedView now. It’s pretty simple really - it helps our people meet timelines and get work done without chaos.”
— OUR APPROACH —
Automation | AI | Access
RedView doesn't just show you information. It helps you do something with it.
— AUTOMATION —
Automate the routine. Involve people where they add value.
Many of the activities involved in running a law firm shouldn't depend on someone remembering to do them.
RedView uses the information already within the firm to automatically trigger communications, follow-ups, marketing activity, tasks and workflow steps — bringing people into the process when their expertise, judgement or personal interaction is required.
Lead Nurturing
Automatically progress an enquiry through a predefined communication journey.
Marketing Automation
Use matter information to trigger relevant communications and cross-sell opportunities with existing clients.
Taskflows
Automatically create, assign and progress tasks through a defined process.
Follow-up
Automatically acknowledge, remind, follow up and prompt intervention where required.
— AI —
Practical AI for the business of law
RedView is embedding AI into the everyday activities involved in managing and growing a law firm — reducing administration, making complex information easier to understand and helping people make better decisions.
Understand financial performance
Analyse financial and operational data to identify trends, anomalies, revenue opportunities and areas requiring management action.
Assess new opportunities
Analyse information and documents provided by an enquirer to assist with an initial assessment of the potential matter.
AI-Drafted Enquiry Responses
Use AI to quickly draft personalised, professional responses based on the information provided in each enquiry.
Capture and understand communications
Extract information from emails, summarise content and help prepare correspondence.
AI does the analysis and preparation; your people retain the judgement.
— ACCESS —
Use RedView wherever the work happens
Web • Outlook • Mobile
Work where the conversation happens.
Access information and take action without having to change the way you work. At your desk, inside Outlook or on your phone, RedView puts business information and the next action where you need them.
Look up a client before making a call. Capture an enquiry while away from your desk. Dictate an activity after a conversation. Create a follow-up while it's still fresh. Check your performance wherever you are.
— DESIGNED FOR HUMANS —
From dashboards and CRM to workflows, AI and mobile, RedView is designed to make sophisticated business management capabilities intuitive and accessible to the people who need them.
For lawyers
“I don’t have the time for training - I want something I can use”
RedView is designed for humans. Intuitive and easy to use, you are up and running in hours. And with the cloud, RedView goes where you want to be.
For managers
“I want to remove distractions and start thinking big”
Find out what is really happening with your business and use tools to streamline your processes. RedView uncovers information when you need it, in a way you can understand.
For clients
“I want to check my matters like I do my banking – online”
Create an online platform for your clients, giving them 24/7 access to information you make available. RedView features your firm’s branding, without the exorbitant cost of developing it yourself.
For owners
“I want my team to have the best tools”
Get the most out of what you’ve got. RedView lets you update your software without needing to worry about replacing your system or managing a big capital investment.
— CLOUD-BASED, SECURE AND SCALABLE —
An information infrastructure law firms can trust
ISO 27001 accredited • Secure cloud infrastructure • Regional data hosting
RedView is ISO 27001 accredited, reflecting our commitment to global best practices in information security. We operate secure cloud infrastructure with servers located in each of the markets we serve — ensuring fast, compliant, and reliable access to your data, wherever you are.
With AI, your data remains yours: we never use client information to train AI models.
