Going paperless is a challenge for any firm and incorporating the client into the process is even harder. FB Rice’s Collections Manager, Sarah Star, talks about how her firm approached making the process of delivering monthly client statements and associated documentation more efficient, less costly and completely paperless.
Coleman Greig are western Sydney’s leading law firm and the firm has seen impressive growth over the past 5 years. This position and success have not been an accident. The firm’s CEO, Warrick McLean, talks about how the business has been disciplined about its planning process and all stakeholders understand the firm’s goals and the road map to get there.