Case Studies

FB Rice - Making the monthly client statement process paperless

FB Rice - Making the monthly client statement process paperless

Going paperless is a challenge for any firm and incorporating the client into the process is even harder. FB Rice’s Collections Manager, Sarah Star, talks about how her firm approached making the process of delivering monthly client statements and associated documentation more efficient, less costly and completely paperless.

Coleman Greig - Planning, growth and information

Coleman Greig - Planning, growth and information

Coleman Greig are western Sydney’s leading law firm and the firm has seen impressive growth over the past 5 years. This position and success have not been an accident. The firm’s CEO, Warrick McLean, talks about how the business has been disciplined about its planning process and all stakeholders understand the firm’s goals and the road map to get there.

Gold Stone Lawyers - meeting the challenges of family law

Gold Stone Lawyers - meeting the challenges of family law

Family law work, by its nature, requires legal teams and lawyers to be able to respond both within traditional working hours and outside of them. Gold Stone Lawyers’ Senior Partner, Adrian Stone, talks about how the firm is using smartphones to help this process and provide better service to their clients.