In the fast-paced world of legal services, winning new clients is critical to staying competitive. And winning new clients starts with tracking and managing enquiries effectively.

Law firms are busy places—and admin work shouldn’t slow things down. That’s why RedView CRM now includes built-in AI tools to make enquiry capture, contact updates, and follow-ups faster and smarter. This post talks how firms are using AI-powered RedView to save time and improve client service.

When leadership sets the tone and makes RedView CRM the new normal, adoption follows — and the firm unlocks faster workflows, fewer headaches, and insights it’s never had before.

RedView CRM transforms enquiry management for solo and small law firms, replacing messy spreadsheets with streamlined, legal-specific workflows. Effortless data capture, smarter follow-ups, and actionable insights drive growth, enhance client experience, and build lasting value for your practice.

The September 2021 release of RedView CRM saw several new features incorporated into the product, with a particular focus on automation and integration, as well as the incorporation of training videos and user support material to be available directly within the software.

The current marketing dilemma for law firms is that their marketing systems cannot harness the full power of their current PMS, where key information about clients, contacts and associates is held. They need an integrated option that is purpose built for legal practices and simple to get operational and to use.