FOR YOUR CLIENTS:

RedView Connect reduces the costs of communicating with clients and improves customer service

Give your clients a branded portal, mobile access to information, secure messaging and a client-facing conveyancing app – plus more.

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Differentiate your law firm

Put your firm in your client’s pocket. RedView gives clients 24/7 access to information and documents, and you can automatically send them push notifications when changes are made.

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SECURE MESSAGING

When you’re dealing with sensitive client information, unencrypted email can easily be intercepted by malicious parties. RedView uses secure messaging, file storage and file transfer – so you can be sure only the right people are seeing what should be seen.

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CLIENT NOTIFICATIONS

If clients are continually contacting you about their matters, they can set up email or smart phone reports for instant notification when changes are made. You’ll spend less time replying to short emails and answering phone calls and more time on the important stuff.

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DOCUMENT ACCESS

By allowing your clients to access their documents at any time, you’ll reduce the number of in-bound calls (and drop-ins) helping you better invest your time.

Simplify complex matters

Larger clients can access matters and schedule reports from their web browser using tailored security profiles – meaning you’ll spend less time answering calls and creating reports.

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SECURE USER PROFILES

You can define which information or documents you want a client to see. Sensitive information remains secure and you can share information at the touch of a button.

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SORT AND SEARCH MATTERS

Larger clients can easily view a summary of multiple matters and filter and sort information with RedView intelligent search. If they need a document for other uses, they can simply export it from RedView (if their security profile allows).

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KEEP AN EYE ON YOUR CLIENT

RedView Connect logs all user activity. You can gain understanding into how your clients interact with your firm and which information they access.

Tailored for conveyancing

Keep your clients up to date with the biggest transaction of their life. RedView uses simple progress indicators, document access and push notifications to keep your conveyancing clients satisfied.

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MATTER PROGRESS

By integrating with your legal practice management systems, you can let your clients see if their have been any updates to their matter as well as review its overall progress. Clients can also see their matter’s next important date and access key documents.

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SIMPLE INTERACTIONS

You have complete control over which information you want your client to see, plus you can make it available as you see fit. You can publish new information at the touch of a button, rather than having to make costly calls or write an email.

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FITS YOUR FIRM

RedView Convey isn’t just for clients – you can use it too. You can send and receive client messages in a secure digital environment. You can also create customised messaging and FAQs that are available with a single tap.

You can setup RedView without any disruption to your legal practice management system.

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FOR YOUR LAWYERS:
REDVIEW MOBILE

RedView Mobile completes the RedView ecosystem by providing your staff with secure mobile access to information, on-the-go timekeeping and relevant client information.

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